Even when your focus is explicitly on IT infrastructure planning, it is important to remember that your “team” must expand beyond just your IT staff. Every department relies on IT services. When you involve non-technical staff in IT planning, you…

Who does not benefit from IT? IT has evolved into becoming mission-critical for every aspect of any business operation, regardless of company size or complexity. Every single person on your team benefits from IT infrastructure service -- from line…

Strategic planning is the backbone of every successful enterprise. Savvy executives plan for growth, especially when it comes to fundamentals like IT infrastructure services. Growth used to mean companies simply added on: more space, more equipment…

Infrastructure as a service (IaaS) is rapidly gaining attention as a cost-effective alternative for companies concerned about controlling IT costs without sacrificing productivity or service levels. But making the transition can represent a sea…

In order to grow profitability, you have to increase revenue or reduce costs. Preferably both. Companies that take the time to thoroughly examine their IT infrastructure service can often find valuable ways to reduce IT expenses. The goal, of course…

Because IT infrastructure has traditionally been associated with significant capital investment as well as ongoing expenses for maintenance and upgrades, planning is critical to ensure cost-effectiveness as well as top service levels. IT…

How do you measure the success and effectiveness of an IT Infrastructure service environment? Service quality and cost efficiency!    Most IT organizations measure quality of service as defined in Service Level Agreements, Customer Satisfaction…

The rule of thumb for hardware End Of Life (EOL) is 3-5 years. This rule is based around finance orientation (depreciation). The real useful life question is more complicated and depends on a number of factors related to how well your IT…