A black swan event is a rare and unexpected business crisis. But black swans are not that elusive, especially if you live in Australia. There’s a lesson for the business world in this idea: Black swans are more common than you might realize. From a…

From a supply chain perspective, the COVID-19 pandemic was a teaching moment. It illuminated weaknesses in vendor sourcing and procurement. Businesses learned hard lessons about the value of cash and the necessity of redundancy. The lessons the…

While you’ve been busy worrying about the bottom line, cybercriminals have been quietly probing your vulnerabilities within the context of your COVID-19 distraction. Just ask the World Health Organization (WHO), who publicized the news of an…

It’s a safe assumption that most business continuity plans didn’t extend to the idea of a global pandemic. For the sheer scope of business impact, COVID-19 is like nothing we’ve ever seen before. This event has redefined how the c-suite must…