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Organizational Change Management

Driving successful IT outsourcing transitions through expert change management

In information technology (IT), change is inevitable. Windsor Group’s organizational change management (OCM) service was created to maximize the benefits of your IT outsourcing (ITO) services while minimizing the risk of failure. We prepare, support, and guide your company through the transition to an ITO provider and solution, ensuring your staff and processes are optimally aligned.

What We Deliver

Assessing needs, setting goals, and identifying challenges

Windsor Group begins with a comprehensive assessment of your organization’s readiness for change. Collaborating closely with your leadership team, we define the objectives and identify potential hurdles, customizing our approach to your specific needs.

  • Change readiness assessment: A thorough evaluation of your organization’s preparedness for the transition
  • Objectives definition: Establishment of clear, attainable goals in accordance with your strategic vision
  • Challenge identification: Insight into potential obstacles and customized strategies to overcome them
Assessing needs, setting goals, and identifying challenges
Defining organizational structure, roles, and responsibilities

Defining organizational structure, roles, and responsibilities

Windsor Group assists in developing an organizational framework to support your new ITO landscape. Our team collaborates with you to delineate roles and responsibilities for clarity and accountability.

  • Organizational framework design: A detailed blueprint of your new organizational structure
  • Role clarification: Precise descriptions of roles and responsibilities to maximize efficiency
  • Task allocation: Assignment of specific tasks to appropriate individuals to streamline operations

Preparing a customized plan

Windsor Group crafts a tailored OCM plan encompassing communication, training, and stakeholder engagement. This plan is designed to keep your team informed, prepared, and involved throughout the transition.

communication
  • Communication strategy: Crafting impactful messages and materials for meetings and other forums
training
  • Training programs: Developing in-depth training sessions to equip your team with the necessary skills for the new ITO environment
Stakeholder
  • Stakeholder engagement: Formulating strategies to involve key stakeholders and secure their support

Supporting implementation

Windsor Group’s support extends beyond planning. We provide hands-on assistance during the implementation of the OCM plan for seamless execution and continuous progress tracking.

  • Communication materials: Creation of engaging and informative content for town halls and other communication channels
  • OCM plan execution: Direct support in implementing the OCM plan
monitoring
  • Progress monitoring: Ongoing measurement of progress with adaptive strategies to ensure success

Why Choose Windsor Group?

Windsor Group is the premier sourcing advisory for organizations navigating the complexities of IT outsourcing. We are committed to your success, and our innovative risk-based pricing model reflects this commitment.

As an agile firm, Windsor Group offers unsurpassed flexibility and service. Our size allows us to deliver customized solutions that larger firms cannot match. We are dedicated to providing the best value for our clients, addressing your specific needs with precision and care.

Trust Windsor Group as your sourcing advisory for tailored, actionable insights and support to drive your organization toward greater efficiency and growth.

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Learn more about how we can transform your IT operations into realizable business strategies.