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Updated by Charles Bystock on 01/29/2024

What are the best approaches for applying generative AI? Jim Mullins, Windsor Group’s senior advisor, explains the most effective strategies.

Generative AI is a game-changer for businesses — but only if it’s harnessed appropriately. Understanding how to effectively implement and maintain these systems is crucial for leveraging their full potential. Here’s a look at some of the best strategies for applying generative AI.

Optimizing computational resources

Generative AI requires considerable computational power. A smart approach is to lean on external computing resources, which can offer more scalability and efficiency compared to extensive on-site hardware investments. This strategy not only saves on initial costs but also allows businesses to adapt quickly to changing technological needs, ensuring their AI systems remain on the cutting edge without prohibitive expenses.

Prioritizing high-quality data

Quality data is the cornerstone of generative AI. The data must be extensive, meticulously curated, and reflective of the company’s specific language and cultural context. This level of detail in data curation is essential for the AI’s output to be accurate, nuanced, and applicable to the organization’s unique environment. Perform routine audits and updates of the data sets to ensure the relevance and efficacy of the AI models.

Continuous model training and refinement

Maintaining generative AI is an ongoing task requiring continuous attention. Regular input and validation from experts will be key for the outputs to remain accurate and appropriate. This constant cycle of feedback and adjustment — with the help of skilled AI engineers or consultants — helps the AI evolve in tandem with the business, guaranteeing it stays relevant and effective in addressing current and future challenges.

Selecting appropriate tools and interfaces

When choosing the tools and interfaces for implementing generative AI, factor in their intended use and the nature of the organization’s operations. Whether it’s through advanced verbal processing capabilities or sophisticated chat interfaces, the tools should enhance the AI’s interaction with users, making it a seamless and integral part of the business process.

Mindful implementation

Applying generative AI isn’t just about adopting new technology; it’s about transforming business practices. By efficiently managing resources, ensuring quality data input, engaging in continuous AI training, and choosing the right tools, organizations can harness the transformative power of generative AI. This multifaceted approach enables companies to use AI not merely as a tool but as an integral and dynamic component of their operational landscape.

To learn more about applying generative AI within an IT outsourcing strategy, contact Windsor Group, a strategic outsourcing advisory firm. Be sure to ask about Windsor Group’s industry-unique engagement model.